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LightAir have warehouses in Stockholm (Europe) and Portland (USA) and handles the following currencies USD, Euro, and SEK. The world is therefore divided into the following areas: USA, Europe, rest of the world, and Sweden.
Please notice that VAT is included in all visible prices in the shop. Possible custom fees are always payed by the customer. LifeAir cannot be held responsible for any VAT or customs matters.
We do not ship to Iran, Brazil, Argentina, and North Korea.
LightAir uses secure payments with Stripe and handles the the following credit cards Visa, MasterCard, and American Express.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider, Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe.
LightAir also accepts payments through Paypal.
PayPal uses SSL technology to keep your information safe. Paypal don’t share your financial information with the merchant (LifeAir). Paypal send you a confirmation email when you make a payment.
We really want you to be happy with your purchase. However if you for some reason is not satisfied with your item you may return or exchange it within 30 days of purchase.
Inspect your items thoroughly before signing the delivery receipt. If the package is damaged, please inform the carrier and remark on the delivery paperwork and refuse delivery. You must contact us at firstname.lastname@example.org within 24 hours to report damage.
For any warranty claim please see details of LightAir limited warranty here